Refund policy

Thank you for supporting Little Chapters Again ! We take pride in giving pre-loved books a second life. Because our inventory is unique and secondhand, please take a moment to review our policy:

1. Return Window

• Online Orders: Returns must be initiated within 14 days of delivery.

2. Eligibility for Refunds

To be eligible for a return, the book must be in the same condition as when it was purchased. We generally only accept returns for the following reasons:

• Significant Undisclosed Damage: If the book has major issues not mentioned at the time of sale (e.g., missing pages, heavy water damage, or detached binding).

• Incorrect Item: You received a different book than the one ordered.

• Shipping Damage: (For online orders) If the book was damaged during transit.

3. Non-Returnable Items

We cannot offer refunds or exchanges for:

• Change of Mind: "I didn't like the story" or "I bought this by mistake."

• Standard Wear & Tear: Used books naturally show signs of age (yellowing pages, minor shelf wear, or previous owner's name), which are not considered defects.

• Clearance Items: Anything marked "Final Sale" or sold in "Bulk/Mystery Bundles."

4. The Refund Process

• Proof of Purchase: A valid receipt or order number is required for all transactions.

• Refund Method: Refunds will be issued to the original payment method. Please allow 3-5 business days for the credit to appear.

• Shipping Costs: Unless the return is due to our error, shipping fees are non-refundable, and the customer is responsible for return postage.